THE PROCESS
CLEAR FROM FIRST MESSAGE TO FINAL CHECK.
A straightforward process keeps the vehicle, repair, and customer expectations aligned.
01
START
SEND THE VEHICLE DETAILS
Share the year, make, model, mileage, symptoms, codes, photos, and preferred contact method.
02
REVIEW
DISCUSS THE NEXT STEP
The information is reviewed to determine whether the vehicle needs an appointment, inspection, diagnostic work, or a specific repair quote.
03
APPROVAL
CONFIRM THE WORK
The scope, parts, labor, timing, and known limitations are discussed before approved work moves forward.
04
REPAIR
COMPLETE THE APPROVED JOB
The vehicle is repaired according to the approved work and updated if unexpected findings change the scope.
05
VERIFY
TEST + EXPLAIN
The repair is checked, the result is explained, and the vehicle is prepared for pickup.